#HERITAGE PORTRAITS PROFESSIONAL#

Knowing how many competition winners you give out, I hope you are also aware that you need a permit from the NSW Office of Liquor, Gaming and Racing.īTW - your T&C's on the website only say $55 for a holding fee instead of the $75 you asked for. This is the poorest form of getting customers I have ever seen and I don't usually write reviews like this. And don't ask for money from your 'winners' before you even provide anything? If you are giving out an actual prize don't you think it's more ethical to include that initial fee and take something out of the same worth to prevent people from having to pay before they even get there? So much more second prize.ĭon't run competitions unless it's actually a competition. Especially after reading the T&Cs and it clearly saying they give out FIFTY per competition.

#HERITAGE PORTRAITS PROFESSIONAL#

Not a very professional or trustworthy response. I asked her how many gift cards they give out because clearly it wasn't second prize - she said 'I don't know that's not my department'. How am I to know what my card details are being used for? A more professional way would be to give a quote with banking information, a phone number to call to pay, or the link to the 'booking system' they gave when I asked for it (see attached email).Īs she keeps me on the phone awkwardly I do a quick google search and find all these reviews complaining about the same thing. I had to ask to be sent a quote given more details in writing so I had some sort of proof of what I was paying for.

Read more n a competition pay $75 to a business before even going there? How is that a prize at all? I said I was happy to pay the holding fee when I got to the studio in the morning but she laughed and said they needed it before. When booking the session she asked me for my credit card details on the phone right there and then. After being sent a whole marketing brochure in the mail with lots of details about what I 'won' and then having to book a session ASAP because they're 'so busy' she asked for a holding fee of $75 which would be refunded after the shoot. I also won the $750 gift card which seems to be common - they told me it was second prize from the Easter Show before the show even finished. The only way I would recommend this place to anyone else, was if I am somehow allowed to have access to all of my images or to receive compensation. On top of all that, one of my images was incorrect so I had spent the weekend + half a week trying to contact them in order for them to change it. For $550 I would have expected for me to AT LEAST have access to all of my digital photos but that wasn't the case.

Read more apher + HMUA for a much cheaper price than that and I would have had an unlimited supply of the photos.

I know I could have hired a studio + photogr. There is absolutely nothing that stands out. For the price, the pictures are pretty average and honestly can be done anywhere. God I was wrong, the pictures were amazing, the HMUA was amazing and the photographer was amazing. Now when I had first read the reviews, I didn't mind because my priority was to just take one picture of my dog and be on our way. Yes I was another person who had 'won' the $750 voucher.

Heritage portraits